Information we collect
Pet Cremation Directory provides public information about pet-aftercare providers. When you enroll in our SMS customer-care program, we collect the mobile number you provide, the date and time of consent, the source page, and the version of the consent disclosure you accepted.
How we use information
We use SMS enrollment information to document your consent, provide the customer-care messages you requested, respond to questions, honor opt-out requests, prevent misuse, and comply with applicable messaging rules.
Mobile information and SMS consent
We do not sell or share mobile numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes. We may provide information to service providers that operate our website, consent records, and messaging service, but only as needed to provide those services on our behalf. SMS opt-in data and consent are not shared with any third party except vendors that enable the messaging program or when disclosure is required by law.
Retention and security
We retain consent and opt-out records for as long as reasonably needed to operate the program, document compliance, resolve disputes, and maintain suppression lists. We use reasonable administrative and technical safeguards, but no Internet transmission or storage system is completely secure.
Your choices
SMS enrollment is optional. Reply STOP to any program message to opt out. Reply HELP for help. Opting out of SMS does not prevent you from using the directory.
Contact and policy updates
For SMS support, visit our SMS Customer Care pageor reply HELP to a program message. We may update this policy as our services or legal obligations change. The effective date above identifies the current version.